The extra bonus was an installation/service team such as Mark and Tom which was priceless. From the start, they were flexible, knowledgeable, and accessible and they continue to support us as if we were their only site. Please extend my gratitude. We were also impressed with the outstanding training from Hologic corporately. Closing an entire film/screen facility and going digital, trying to troubleshoot daily issues, and hospital computer interface sequencing was all understood by Betsy as she met our training needs. I never heard the word “no”. Now that we are eight months on the other side of crazy, I would do it all over again because I would enter the project with the peace of mind that all will be fine when the dust clears because of Grand X-ray and Hologic. On behalf of all of our staff, thank you. "
"I just wanted to drop you a line and “Thank you” for sending me a very competent salesperson… and the 2 engineers that installed the units. I look forward to doing business with you in the future and I will recommend your company to my colleagues.”
“ In all, the whole process has been a very refreshing experience. I really appreciate that you expedited the order and responded to all of our needs. My lead tech… said that your trainer was very responsive to our needs. I have a tough crowd, so that means a lot.”
“Totally impressive! – it’s wonderful when service does not interfere with our work flow… he not only fixed the problem, but fixed another problem at the same time!”
- Janet Greening / Mid Michigan Medical Center
- Sandy Wilson / William Beaumont Hospital, Troy, MI
- Cathy Tebay / Women’s Wellness
We're concerned about your image.
" Of course the modality speaks for itself, but how your salesman always displayed professionalism, met priority decision making demands, and never failed to answer any questions (CORRECTLY), is needed initially. From a selling standpoint his focus was about delivering the quality 'first impression' to the customer to set the tone for future dealings with Grand X-Ray. I believe that he is successful because he believes in his system and knows how to integrate that confidence with honesty during every interaction with a potential purchaser.
- Julie Durham / Botsford Hospital Breast Center
Grand X-Ray receives
Hologic 2014 Partner Award
Tom Schlater, Regional Sales Director -
Great Lakes, Hologic, Inc presents our Grand X-Ray President,
Richard M. Riley with the award.